Privacy Policy
VoiceMate AI
Effective Date: June 23, 2026
Website: www.voicemate-ai.com
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## 1. Overview
VoiceMate AI ("we," "us," or "our") operates an AI-powered phone scheduling service on behalf of our business clients. This Privacy Policy explains how we collect, use, and protect information when customers interact with our service.
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## 2. Information We Collect
When a customer calls a business using VoiceMate AI's scheduling service, we may collect:
- Name provided during the call
- Phone number used to place the call or provided during the call
- Appointment details such as date, time, and service type
- Location information such as a service address if provided
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## 3. How We Use Your Information
We use collected information solely to:
- Schedule and confirm appointments on behalf of the business you contacted
- Send a one-time SMS confirmation of your appointment
- Relay appointment details to the business you are scheduling with
We do not use your information for marketing, advertising, or any purpose beyond the scheduling service.
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## 4. SMS Messaging
By providing your phone number during a scheduling call, you consent to receive a one-time SMS appointment confirmation from VoiceMate AI on behalf of the business you contacted.
- Message frequency: One message per appointment scheduled
- Message and data rates may apply
- To opt out, reply STOP to any message
- For help, reply HELP
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## 5. Data Sharing
We do not sell your personal information. We share your information only with:
- The business client you contacted, for the purpose of fulfilling your appointment
- Third-party service providers (such as SMS delivery platforms) strictly necessary to deliver the confirmation message
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## 6. Data Retention
Appointment and contact information is retained only as long as necessary to fulfill the scheduling service and comply with applicable law. We do not maintain long-term consumer databases.
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## 7. Your Rights
You may contact us at any time to:
- Request deletion of your information
- Opt out of SMS communications (reply STOP to any message)
- Ask questions about how your data is handled
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## 8. Contact Us
For privacy-related inquiries, contact:
VoiceMate AI
Email: contact@voicemate-ai.com
Website: www.voicemate-ai.com
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## 9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent update. Continued use of our services constitutes acceptance of the updated policy.